Shipping & Returns
Order Processing: SYX Athletics will process all paid orders within three (3) to four (4) business days from the date the order was completed by the customer. Please note that business hours conclude at 8:00 PM EST and w business week is considered Monday – Friday. We request that all shipping and billing information be provided for an order to be deemed complete.
Order Shipping: SYX Athletics will ship all processed orders within four (4) to five (5) business days from the processing end date. Once orders are shipped, the customer will receive a confirmation at the e-mail address that was provided during payment, with relevant tracking information. *Note: SYX Athletics is not responsible nor will compensate for any shipping delays, lost or stolen orders. This includes but is not limited to cause by natural disaster, weather, or carrier delays unless deemed reasonable by SYX Athletics’ sole discretion.*
Shipping rates are calculated by the current shipping rates provided by USPS. SYX Athletics is not responsible for any additional incurred shipping costs after an order begins processing or at any stage beyond the first business day of processing.
Return & Exchange Policy
All items are non-refundable, this includes but is not limited to cash, card or store credit.
Wardrobe items purchased online are eligible for valid exchange within seven (7) calendar days from the date of delivery. Items must be unworn and in original condition with all original packaging, tags and materials intact to be considered for an exchange of equal or lesser value.
To initiate your exchange, please email email@example.com with your Order Number, Reason for the exchange and confirmation of address. SYX Athletics will reply within three (3) business days to process the exchange if it is deemed valid.
Once we receive your exchange, a replacement will be sent via the address provided in the exchange request e-mail. Shipping costs are non-refundable and the exchange shipping costs will be at the responsibility of the customer.